Mekamart is an online marketplace offering a wide range of high-quality products across categories like Home & Garden, Electronics, Outdoor & Camping, Pet Supplies, and Babies & Kids. We ship directly to customers in Australia, New Zealand, North America, and Europe, providing smart, practical, and trending products at affordable prices.

We work with trusted global suppliers and partners to fulfill orders directly from Australian and international warehouses. We currently ship to Australia, New Zealand, the United States, Canada, the UK, and most parts of Europe. Delivery times vary depending on your location and the product, but typically range from 7–20 business days.

Most items are delivered within 7 to 15 business days, depending on the destination and product availability. Some specialty or larger items may take up to 20 business days. You’ll receive a tracking number via email once your order is processed.

Once your order has been shipped, we’ll send you a tracking link via email. You can use this link to follow your order’s journey from our warehouse to your doorstep.

We accept all major credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available through secure Online Payments. All transactions are encrypted and 100% secure.

If your order has not been processed yet, you can request a change or cancellation by contacting us at support@mekamart.com.au within 12 hours of placing the order. After that, the order may already be in transit.

We offer a 30-day return policy on most items. If you're not satisfied with your purchase, contact us at returns@mekamart.com.au with your order number and reason for return. Items must be unused and in original packaging. Please note that return shipping costs may apply.

Yes, many of our products come with a manufacturer’s warranty or a 30–90 day limited store warranty, depending on the item. Warranty details are listed on individual product pages.

Absolutely. Mekamart uses SSL encryption, secure payment gateways, and complies with data protection laws to ensure your information is safe. We're committed to providing a secure and trustworthy shopping experience.

You can reach our customer support team via email at support@mekamart.com.au or through the Contact Us form on our website. We aim to respond within 24 hours (Mon–Fri).